Course curriculum

  • 1

    Introduction To Lesson

    • How To Use This Course

    • Before we begin please answer the following questions.

    • Instructions For Getting Your Free Book

    • Instructor Contact Info

  • 2

    Church Mission

    • Why You Need A Mission, Vision, And Values Statement

    • How To Write A Mission, Vision, And Values Statement

    • Church Mission Quiz

    • Church Mission Homework

  • 3

    Strategic Planning

    • Strategic Plan

    • SMART Goals

    • Organizational Goals

    • Department Goals

    • Employee Goals

    • Strategic Planning Quiz

    • Strategic Planning Homework

  • 4

    Communication

    • Managing Church Communication

    • Why It's Important To Explain Church Policy

    • Common Communication Mistakes

    • Tips For Better Communication

    • Confidentiality And Difficult Communication

    • Communication Quiz

    • Communication Homework

  • 5

    Managing Performance

    • Performance Management System

    • Performance Management Cycle

    • Creating Impartial Performance Appraisals

    • Rater Errors

    • Preparing For The Performance Appraisal

    • Delivering The Performance Appraisal

    • Managing Performance Quiz

    • Managing Employee Performance Homework

  • 6

    Leadership

    • Leadership Traits

    • Managing Challenging Goals

    • Pastor Or Boss - When To Put The Boss Hat On

    • Managing Time At Work

    • Code Of Ethics And Conduct

    • Leadership Quiz

    • Leadership Homework

  • 7

    Problem Solving

    • Problem Solving Tools

    • Guiding Councils

    • Problem Solving Quiz

    • Problem Solving Homework

  • 8

    Paid Labor

    • Job Descriptions

    • Things To Think About Before Hiring

    • Hiring Process

    • Interviewing

    • Managing Church Staff

    • Compensation Strategy

    • Onboarding

    • Dealing With a Bad Hire

    • Learn by Doing An Exit Interview

    • Succession Planning For Church Staff

    • Paid Labor Quiz

    • Paid Labor Homework

  • 9

    Free Labor

    • Functions Of A Volunteer Program

    • What Volunteers Expect

    • Volunteer Application Process

    • Volunteer Orientation

    • Succession Planning For Volunteers

    • Free Labor Quiz

    • Free Labor Homework

  • 10

    Managing The Money

    • Budgeting

    • Guarding Against Embezzlement

    • Responsible Stewardship

    • Managing The Money Quiz

    • Managing The Money Homework

  • 11

    Getting The Word Out

    • Church Marketing

    • Social Media

    • Getting The Word Out Quiz

    • Getting The Word Out Homework

  • 12

    Emergency Planning

    • Emergency Planning

    • Emergency Planning Quiz

    • Emergency Planning Homework

  • 13

    Customer Focus

    • Do Churches Have Customers?

    • Customer Service Strategy

    • Customer Focus Quiz

    • Customer Focus Homework

  • 14

    Event Planning

    • Planning A Church Event

    • Debriefing From An Event

    • Event Planning Quiz

    • Event Planning Homework

  • 15

    Before You Go

    • Before You Go Can You Give Us Feedback?