Course Curriculum

Click Down Arrows To See What You Will Learn!

    1. How To Use This Course

    2. Before we begin please answer the following questions.

    3. Submit Your Mailing Address For Course Book

    4. Instructor Contact Info

    1. Why You Need A Mission, Vision, And Values Statement

    2. How To Write A Mission, Vision, And Values Statement

    3. Church Mission Quiz

    4. Church Mission Homework

    1. Strategic Plan

    2. SMART Goals

    3. Organizational Goals

    4. Department Goals

    5. Employee Goals

    6. Strategic Planning Quiz

    7. Strategic Planning Homework

    1. Managing Church Communication

    2. Why It's Important To Explain Church Policy

    3. Common Communication Mistakes

    4. Tips For Better Communication

    5. Confidentiality And Difficult Communication

    6. Communication Quiz

    7. Communication Homework

    1. Performance Management System

    2. Performance Management Cycle

    3. Creating Impartial Performance Appraisals

    4. Rater Errors

    5. Preparing For The Performance Appraisal

    6. Delivering The Performance Appraisal

    7. Managing Performance Quiz

    8. Managing Employee Performance Homework

    1. Leadership Traits

    2. Managing Challenging Goals

    3. Pastor Or Boss - When To Put The Boss Hat On

    4. Managing Time At Work

    5. Code Of Ethics And Conduct

    6. Leadership Quiz

    7. Leadership Homework

Course Details

  • 82 lessons
  • Lifetime Access To Training Videos
  • Course Book: Smart Church Management: A Quality Approach To Church Administration Book
  • $199 - One-Time Fee

Frequently Asked Questions

  • Who is this training for?

    This training is designed for anyone in church leadership. Board members, administrators, volunteer leaders, and management staff. Anyone who wants to learn how to improve their skills in managing church resources – people, time, and money!

  • How long will it take to get through this training?

    We have structured this training so students can expedite their learning. Each topic has short videos, quizzes, and supporting material. You can get through this training in a few short weeks. The content is dripped every two days to give you time to do homework assignments before moving to the next topic.

  • Are my payments secure?

    We use PayPal and Stripe as our payment processors. Both are industry leaders in secure payment processing. Your personal information is never shared and your payment information is not stored on our document platform.

  • Do you accept non-US currencies?

    Our payment processing is set to US currencies. If you use a non-US currency, please email us and we can customize a purchase link for you. Email [email protected] if you would like us to send you a customized purchase link. Your personal information is never shared and your payment information is not stored on our learning platform.

  • Can I copy and share this information?

    Our training is copyrighted and cannot be duplicated or shared without express written permission.

  • Can I share this training with co-workers?

    This training is designed for a single student user. If you would like to add co-workers to the plan email us at [email protected] and we can discuss multiuser options for you.

  • How long will I have access to this training?

    Access is dependent on the package you choose. The Student Package allows for 12-month access, and the Lifetime Package gives you lifetime access to training and materials.

  • What is your refund policy?

    This training is Risk-Free! We offer a 7-day money-back guarantee. If for any reason you are not completely satisfied with this training, simply email [email protected] anytime during the first 7-days and we will happily refund your payment! Please provide the date of purchase, how many lessons you completed, and the reason for the request – and we will happily issue a full refund.

  • Will I have access to the instructor?

    Yes, you will be able to have email access to the instructor if you have questions or need help getting through the course content.


Instructor Patricia Lotich

Patricia is an MBA and Certified Manager of Quality and Organizational Excellence (CMQ/OE) through the American Society for Quality (ASQ). She has a driving passion to help churches fulfill their call by managing the resources God has given them. Patricia is an active writer, blogger, and author of four books that help churches manage their people, time, and money.

What Our Students Say!

Loren Risch - First Southern Baptist Church

“The training covered what I consider the most important issues of church administration. Churches tend to be people-oriented vs. business-oriented. I think the information of step-by-step helped to develop and measure goals was extremely valuable. The quizzes were done well. Sending the book after the class was a great idea. I appreciate it.”

Lauri Lueck Hope City Church

“I am more confident and better equipped for my administrative role, to lead and train others, and to keep my focus on Christ’s vision for His Church." Blessings!

Tom Oxley - Aley Church

“I just wanted to say t hank you for this program. I have started the course and have started reading the book and find them great for what I’m doing.”

Mark Ellis - United Christian Faith Ministries

“The course is very insightful. The tools and documents are helpful as well.”

Shirley Ochieng - Action City Church-NY

“I liked that the training was informative and detailed. I would recommend this training to a peer."

Lema besufikad Gebre Helsinki Debre Amin Abune Tekle - Haymanot Church, Finland

“I really liked the training, particularly the presentation and convenience. If you could improve one thing it would be to grow this training into a degree program. I would recommend this training to a peer."